QB77's Privacy Policy — Your data is completely safe

01Introduction & Scope

Welcome to QB77's Privacy Policy. This policy applies to all users of the QB77 platform — whether you are browsing the website, creating an account, or playing games, this policy is in effect at all times.

QB77 believes privacy is a fundamental right. That's why we're transparent from the start — about what data we collect, why we collect it, and how we protect it. This privacy policy is written in plain, easy-to-understand language.

By using the QB77 platform, you agree to this privacy policy. If you have any objections, please contact our support team before continuing to use the platform.

02Types of Data Collected

QB77 collects different types of information from you in two ways — information you provide directly, and information collected automatically.

Information Provided Directly

• At registration: full name, date of birth, email address, phone number.
• KYC verification requires a copy of your National ID, passport, or other government-issued photo ID.
• At payment: mobile banking number, bank account details (for transaction verification).
• During support interactions: your messages and any attached files.

Automatically Collected Information

• IP address and geographic location (city level).
• Device type, operating system, and browser information.
• Time spent on the platform and pages visited.
• Gaming activity: games played, bet amounts, win/loss records.
• Login and logout timestamps.
• Cookies and session data.

03Purpose of Data Use

QB77 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

• Account Management: To manage your registration, login, and profile settings.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To handle your questions, complaints, and support requests.
• Ensuring Security: To detect fraud, multiple accounts, and suspicious activity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze gaming patterns and improve your experience on the platform.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (with your consent).
• Responsible Gaming: To identify unusual gaming patterns and provide timely support.

04Data Sharing Policy

QB77 may share your information with third parties only in strictly limited circumstances and for specific reasons. Those circumstances are clearly outlined below.

When Data May Be Shared

• Payment Processors: Only the necessary information is shared with mobile banking and banking partners to process transactions.
• Law Enforcement: In response to a court order or valid government request.
• Security Partners: To prevent fraud and ensure cybersecurity.
• KYC Verification Service: Authorized service providers for identity verification.

Data Will Never Be Shared

• To advertisers or marketing companies.
• To other gaming platforms.
• For any commercial purpose without your consent.
• To unauthorized third parties.

All third-party partners are required to comply with QB77's privacy standards. They may not use your data for any other purpose without QB77's explicit permission.

05Cookies & Tracking

QB77 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookie Type

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand which pages are used most — completely anonymously.
• Security Cookies: To detect multiple accounts and fraudulent activity.

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to stop working.

06Data Retention Period

QB77 does not retain your data longer than necessary. A defined retention period is set for each category of information.

• Account Information: For the duration your account is active and up to 5 years after closure, as required by law.
• Transaction Records: 7 years after account closure (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 2 years for dispute resolution.
• Support Conversations: 1 year after resolution.
• Cookie Data: At the end of the session or up to 1 year, whichever comes first.

Once the retention period ends, data is securely deleted or fully anonymized.

07Your Rights

You have full control over your data at QB77. We respect these rights and are ready to assist with any request.

To exercise these rights, please contact our support team. We typically respond within 7 business days.

08Security Measures

QB77 employs industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall: A multi-layer firewall system blocks unauthorized access.
• Two-Factor Verification: Two-factor authentication available to keep your account secure.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Staff Training: All QB77 staff are trained in data protection.

09Children's Privacy

QB77 is strictly for users aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18.

If a minor registers an account on QB77, it will be closed as soon as it is detected and all collected data will be permanently deleted.

If you believe a minor has created an account on QB77, please notify our support team immediately.

10Policy Updates & Contact

QB77 may update this privacy policy from time to time. For significant changes, we will post a notice on the platform and notify you at your registered email address.

Continued use of QB77 after any changes means you accept the updated policy. We recommend checking this page regularly.

For any privacy-related questions or requests, please reach out to our support team. We are always here to help.